How to reach out
Contact us
Reach out with questions or feedback. We are here to assist promptly and ensure satisfaction
We're always here to help.
786-492-1926
( MON-FRI: 8am to 7pm )Representatives are available to assist you
( MON-SAT: 8am - 7pm )Frequently asked questions
When will my order ship?
Orders should ship from our warehouse 3 to 5 business days after they have been placed.You’ll receive an email with your tracking number once it ships. We use USPS, FedEx, UPS and DHL as shipping partners.
Are all of your products Natural/Organic?
All of our products are reusable and sustainably produced, but some products cannot be made using sustainable materials alone, so we make them using long-lasting materials. As our namesake employees, we primarily supply Bamboo products; however, we include some coconut, wood, and other eco-friendly goods.
Do you ship internationally?
Unfortunately, we cannot offer international shipping at this time. We currently ship within the United States and Canada.
What does "Zero Waste" mean?
Our products do not include any single-use, non-recyclable materials. All of our products come either package-free or packaged in recyclable kraft paper or cardboard.
How Natural are Bamboo Products?
Bamboo is grown without the use of pesticides, fertilizers, chemicals or artificial irrigation. Bamboo is considered one of the most sustainable resources in the world because of the gentle harvesting process. When harvesting bamboo, the root system is left in place, which allows for quick regrowth.
I have a specific question...where can I ask?
If your question hasn't been answered here or on the product page, please get in touch with us via phone or email and an assistant will get back to you as soon as possible.